Big Al's was extremely professional. Was always there when he said he would be, gave a thorough explanation of the issues and the repairs needed. Was very prompt & responsive. Highly recommend!
Great experience thank you!
Our stand alone freezer hasn’t been keeping items frozen completely. We spoke with Al Guttman the owner he was very knowledgeable and took time to go over the freezer to diagnose what he could over the phone. He was honest and straightforward and very helpful. He offered to come on a weekend to look at the freezer. We ended up finding the warranty information and not needing his services, but we would have gladly used them and will in the future for any other appliances. We’ve had some bad experiences lately with repair people, this was not one of them. We appreciate his honesty and helpfulness…that goes a long way these days when it seems everyone is trying to squeeze every penny out of you they can instead of help. Thank you Mr. Al.