Schedule Service Online

If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Big Al's Appliance Repair for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.

This is how we order the exact replacement part for your product. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
We will touch base with you to confirm your official scheduled date
Click or drag a file to this area to upload.
Send us a picture of the issue | Send us a picture of the model/serial tag. (This isn't required, but sometimes can help)
Share with us as much as you can about what is going on. The more info you provide, the more likely we can fix it on the first trip.
I'm confirming this product is not covered by any type of warranty. I'm agreeing to pay the Service Call and diagnosis fee is $65 + tax upon arrival. Parts and labor are extra if needed. We will Quote you for the entire repair once problem has been diagnosed by our expert technicians. I agree to have payment for services ready upon arrival. I agree to have the product accessible. I agree to have my driveway accessible during inclement weather. **NOTE** If product under any type of warranty, do not use this scheduler. Please contact the manufacturer or extended warranty company directly to schedule for service.
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What We Service
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Where We Service

About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $65 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time.
Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

How We Schedule

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. 

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also call ahead about 30 minutes prior to arrival.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Big Al's, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

60 Day Warranty on Labor

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

When you deal with Big Al's Appliance Repair, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.